Terms and Conditions

Although nobody likes to read the small print and it can sometimes prove to be quite daunting, these are just standard practices followed by many paranormal groups including ours to create a safe and enjoyable environment for everyone involved, any questions please just ask our helpful team.

 

1. No persons under the age of 18 are permitted to attend any events with WASPS paranormal 

 

2. Several locations are not suitable for clients with disabilities please be aware that the locations we investigate can be in a state of disrepair at the time of your event, which means we may have to change the areas advertised at the last moment or we may not be able to enter certain areas advertised at the time of the event, your safety is paramount and we reserve the right to make these changes without recourse at any time. Our team value or clients and aim to make as many of our events as accessible as possible, but unfortunately due to the conditions of some of the building this is not always fesible and we must ensure the safety of everyone. guests and team are paramount, if you would like additional information please contact us.

 

3. We do not allow women who are pregnant to attend our events, if you have paid for an event you will be refunded minus any deposit paid.

 

4. Guests will act in a  responsible manor and respect the needs of others, you will not cause harm or injury to anyone else or put yourself or anyone else in danger, you will respect the nature of the event and behave accordingly. When leaving the event you will ensure that due to the lateness of the hour you will respect the needs of nearby resident's by leaving quietly and quickly.

 

5. Absolutely no alcohol or drugs are permitted on any event on wasps paranormal, if anyone appears to be under the influence or alcohol or drugs and/or suspected of bringing alcohol or drugs to the event they will be asked leave immediately, and will not be refunded for any part of the amount paid for the event. The WASPS team will use their own discretion and have the ultimate decision to evict anyone behaving in an inappropriate manor due the alcohol or drugs. The only exception to this will be on our ghost suppers or residential weekends investigations where a limited amount of alcohol is permitted.

 

6. There are strict laws on smoking indoors and WASPS paranormal do not allow anyone to smoke/vape or bring any naked flames to the event, this includes candles and matches. Our team will not be using candles for experimental purposes due to safety hazards. Most venues will have a smoking area for those attending an investigation, the WASPS team will indicate where this area is. (smoking/vaping is only permitted within the designated area)

 

7. Unless otherwise stated there are no sleeping facilities at our events, some venues do have provisions for seating for guests and the WASPS team will confirm if you need to bring anything with you to the venue in the ticket write up I.E camping chair, extra clothing, drinks, snacks etc.

 

8. WASPS paranormal will not be liable for any damages or lost of property and personal equipment either on the journey to the event during the event and on the journey back home from the event, this includes any damage that may be caused by any spiritual or poltergeist activity during the event.

 

9. It is important that each client is aware that they attend the events at their own risk WASPS paranormal accept no liability for any accident/incident/injury to a client which occurs from not adhering to our behaviour policy or any elements within it.  We make every effort to for see any potential problems or hazards in order to eliminate them before the event however. Due the nature of the events and locations accident's can still happen and strict protocols to avoid this must be adhered to. Although WASPS has it own public liability insurance some of our polices may not be covered since some of the location boundaries are beyond the normal public access categories therefor guests attend at their own risk.

 

10. WASPS paranormal accepts no responsibility for any clothing, equipment, damage to vehicles, parking fines, clamping vehicles. All property and  personal effects belong to you are your responsibility and we would urge you to protect your property and keep all articles safe whist attending the event.

 

11. When any part of the event is in the open air, it may be affected by the weather conditions, although in very rare circumstances this will not influence the event, if it does we reserve the right to move the event into covered conditions. However whilst as stated, this is very rare, it is the responsibility of the client that they are wearing appropriate clothing and are protected against the weather.

 

 12. Any information that we may receive from you, or that is requested by us in relation to names, addresses, email addresses or contact telephone numbers are sensitive, and will not be used for any purpose other than to keep in contact with you before an investigation per new legislation in GDPR laws.

 

13. It is impossible to guarantee what activity may occur during an event, WASPS paranormal aim to give their guests the best experience possible. However we cannot guarantee the scale of activity that you many experience at any of the venues 

 

14. WASPS suggest that due to lateness of the investigation you make arrangements that ensure you are not too tired to drive and perhaps book into a hotel or guest house prior to the event. Remember Tiredness Can Kill.

 

15. These terms and conditions are non negotiable, and your booking of an event demonstrates their acceptance by you, the client/guest. These conditions, and any contract into which they are incorporated shall be subject to English law, and the exclusive jurisdiction of the courts of England and Wales.

 

16. The use of cameras, filming and recording equipment is permitted on our events subject to limitations. Any footage caught is deemed to be for personal use only and not for public view and ownership of this footage either audio or visual belongs solely with WASPS Paranormal. Before commencing video or audio capture you must advise anybody being recorded so they are aware and have the choice not to be included. It is also imperative that you seek consent from WASPS Paranormal by email before releasing any audio or visual footage into public domain and this includes social media and personal websites. This is to ensure that our guests, events and locations are not compromised in any way failure to comply with this could lead to legal action being taken, you may be asked to sign a document during your event and some locations do have limitations for filming in order to ensure the enjoyment of all guests.